Health Insurance Guide - Nib Health Insurance Section

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Nib Health Insurance Article

Mark Walters

When you are shopping for health insurance it would be helpful

to know how often health insurance companies fail to provide the

service you would expect. The Arizona Department of Insurance

has released a report listing fines and complaints filed against

health insurance companies in the state.

The report covers 27 insurers or about 75% of the companies

serving Arizona. Does the report reflect health insurance

performance in other states? I can't be sure, but it does give

us a peek into the workings of the health insurance industry.

United Healthcare of Arizona is one of the major insurers in the

state and it had the highest number of complaints per insurance

policy. Time Insurance and Mega Life And Health Insurance are

smaller companies and they had even high complaint ratios.

In Arizona Humana Health Plan satisfies the appeals of its

insured more than any other company. On the other hand the

report shows that Mega resolves fewer appeals to the

satisfaction of the insured.

When it comes to the number of fines levied in the past 5-years

by the AZ Department of Insurance the Arizona arm of CGNA

Healthcare garbs the top spot. They were assessed the most fines.

If you would like to read more about the performance of health

insurance companies you can find the full report online if you

do a search for "Report on AZ Health Insurers". Chances are the

insurance department or commission in your state issues a

similar report.

Another fact we can learn from this Arizona report is that your

state's insurance regulatory body may be able to help you in a

dispute with your insurance company. You can find state

insurance regulators on the internet by doing a search for

National Association of Insurance Commissioners. The NAIC has a

map of the United States on their web page. Just click on your

state and you'll find your state's insurance department

information.

Before you buy any policy it would be sensible to learn just

which health insurance companies fail to please consumers in

your state.

About the author:

Mark Walters offers guidance on chosing a health insurance

company through his web pages at

http://www.HealthInsuranceMonster.com

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